Shipping policy

Last updated: 2026-10-02

Order processing

Orders are processed within 1-3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Delivery time

After dispatch, delivery usually takes 7-15 business days depending on the destination. Delivery times are estimates and may be affected by carrier delays, customs or peak seasons.

Shipping costs

Shipping costs are calculated at checkout based on your destination and order weight.

Order tracking

When your order ships you will receive a confirmation email with a tracking number.

Customs, duties and taxes

International orders may be subject to import duties and taxes charged by the destination country. Any such charges are the responsibility of the recipient unless stated otherwise at checkout.

Incorrect address, lost or damaged parcels

Please make sure your shipping address is correct. If your parcel is lost or arrives damaged, contact us and we will help resolve it with the carrier, send a replacement or issue a refund.