FAQ

How long does it take to process my order?

Orders are processed within 1-3 business days after payment is confirmed.

How long does delivery take?

After dispatch, delivery usually takes 7-15 business days depending on your location. You will receive a tracking number by email.

What is your return policy?

You can return eligible items within 30 days of delivery. Contact us first and we will send you return instructions.

When will I receive my refund?

Approved refunds are issued to your original payment method within 5-10 business days.

How can I contact you?

Email us at . We usually reply within 1-2 business days.

Can I gift wrap my purchase?

Yes, we offer gift wrapping for all products. Add a note at checkout.

How should I care for my product?

Follow the care instructions provided with your item to ensure its longevity.